s20 Terms & Conditions — A Complete Guide to Using the Platform

S20 (https://s20.wine) is an international online gaming and betting platform. These Terms & Conditions constitute a legally binding agreement between s20 and its members. By registering or using the platform, you are deemed to have accepted all of these terms.

These Terms & Conditions have been formulated in accordance with applicable laws and regulations of Bangladesh. s20 reserves the right to update these terms at any time. Any changes will be communicated via your registered email or mobile number and published on the platform.

Registration and gaming on the s20 platform are entirely voluntary. Each member uses the platform at their own discretion. Online gaming is for entertainment purposes — it is not a guaranteed source of income.

To register and use s20's services, you must meet the following requirements:

• You must be 18 years of age or older
• All information you provide must be accurate, truthful, and complete
• Each individual may register only one account
• You must register in your own name and for your own use — not on behalf of anyone else
• You are solely responsible for verifying that online gaming is legal in your country of residence.
• You must provide your correct National ID or passport number at the time of registration

After registration, s20 may request KYC verification at any time. You may be required to submit a photo of your National ID, passport, or driving licence.

You are solely responsible for the security of your s20 account. Please follow the guidelines below:

• Keep your password strong and change it regularly
• Never share your login credentials with anyone
• Avoid logging in over public Wi-Fi
• If you notice any suspicious activity on your account, contact support immediately
• Enabling two-factor authentication (2FA) on your account is strongly recommended
• Transferring or selling your account is strictly prohibited

Opening multiple accounts by the same person, household, or IP address is strictly prohibited. If multiple accounts are detected, all accounts and their balances may be forfeited.

Before making a deposit on s20, please note the following:

• Deposits must be made from a payment method registered in your own name
• Third-party deposits are strictly prohibited and may result in account closure
• Deposits are generally free of charge, though fees from your payment provider may apply
• Deposits are credited to your account automatically; if not received, contact support with your transaction ID

Before withdrawing your winnings, here's what you need to know. Follow these steps to get your funds quickly:

• Withdrawals can only be made via the same method used for your deposit
• Minimum withdrawal amount: ৳300
• Maximum daily withdrawal limit is ৳5,00,000 (higher limits apply for VIP members)
• Winnings from bonuses require the wagering requirements to be met before withdrawal
• KYC verification may be required for your first withdrawal or large withdrawal amounts
• Once KYC is complete, future withdrawals are processed faster

S20 reserves the right to temporarily suspend withdrawals in cases of suspicious activity, suspected money laundering, or terms violations. A decision will be communicated once the investigation is complete.

S20 offers the fairest and most transparent bonus system in Bangladesh. Make sure you understand the following conditions before claiming any bonus:

1. Each bonus comes with specific wagering requirements — clearly stated on the bonus claim page
2. Winnings from a bonus cannot be withdrawn until the wagering requirement is met
3. Once a bonus expires, any remaining bonus balance and associated winnings will be forfeited
4. Running multiple bonuses simultaneously is generally not permitted
5. Bonus abuse may result in bonus cancellation and account suspension
6. For referral bonuses, the bonus applies only once the referred person's first deposit is confirmed

S20 is committed to fair and transparent gaming. All games operate using third-party certified RNG. Please observe the following rules while gaming:

• Using any software or bots to play games is strictly prohibited
• Exploiting technical glitches or errors to gain an unfair advantage is strictly prohibited
• Hacking or any unauthorized interference with game servers is a criminal offence
• Misconduct or disrespectful behaviour toward dealers in live games is strictly prohibited
• If a game is cancelled due to a technical issue, your bet will be refunded
• Any disputes regarding game results must be reported to support within 24 hours

The individual game provider's own rules also apply on s20. In the event of any game-specific dispute, the provider's policy will be followed. RTP (Return to Player) information for all games is available within the game itself.

S20's Sports Betting section offers live and pre-match betting on cricket, football, tennis, and more. Key conditions for Sports Betting include:

• Once a bet is accepted, it cannot be cancelled — except in certain specific circumstances
• If a match is cancelled or abandoned, your stake will be refunded
• Odds may change before a match begins — the odds at the time your bet is accepted will apply
• Match fixing or placing bets using insider information is prohibited and constitutes a criminal offence
• Unusual betting patterns will be flagged and reviewed
• In an accumulator bet, if one selection is voided, it is removed and the remaining odds are recalculated accordingly

S20 believes online gaming is for entertainment — it should never become an addiction. That's why we offer a range of protective tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits
• Loss Limit: If your losses exceed a set amount, your account will be automatically paused
• Self-Exclusion: You can self-exclude for a period of 7 days to 1 year
• Cooling-Off Period: If you're feeling overwhelmed, take a 24-hour break — just let support know
• Reality Check: receive periodic reminders of how long you've been playing

If you notice signs of a gaming problem, seek help immediately. Responsible Gaming You'll find detailed information and resources on this page. Remember — seeking help is a sign of wisdom, not weakness.

Protecting your personal information is one of s20's top priorities. Here's how we use your data:

• Information provided at registration is used solely for account management and KYC verification
• Your information is never sold or shared with third parties
• Your information is never shared with any government authority unless legally required
• All data is secured with 256-bit SSL encryption
• Payment information is protected in compliance with PCI DSS standards

For our full privacy policy, visit our Privacy Policy View page.

S20 reserves the right to investigate, suspend, or permanently close any account under the following circumstances:

• Violation of any provision of these Terms & Conditions
• Creating or operating multiple accounts
• Registering with false or incorrect information
• Bonus abuse or fraudulent activity
• Suspicion of money laundering or illegal transactions
• Threatening or harassing other members or staff

To close your account, simply contact support. Please ensure all pending withdrawals are processed before your account is closed.

S20 may amend any part of these Terms & Conditions as needed. In the event of changes:

• The last updated date on this page will be revised
• Notification will be sent to your registered mobile number or email
• A platform notice will be issued for any major changes
• Continued use of the platform after any changes constitutes acceptance of the updated terms

If you have any questions or concerns about our terms, contact our support team. We're happy to walk you through everything. FAQ page Find answers to common questions.